Inclusive service delivery africa (ISDA)

Lessons from the field

Background: Ottawa | Kishore Uthamaraj, Unsplash

Ottawa Conference October 23, 2025 at the offices of GOWLING WLG, 160 Elgin St Suite 2600

When corruption blocks access to a hospital bed or keeps girls out of school, it’s not just a governance issue, it’s a matter of life, dignity, and justice.

On 23 October 2025, join voices from Africa and Canada in Ottawa for a full-day conference on Inclusive Service Delivery Africa (ISDA). In dialogue with Canadian stakeholders, this event will spotlight real solutions to barriers to access in health and education in five African countries. This conference will be of interest for those involved in international development and service delivery who believe in systems that serve everyone, not just the few.

Map of Africa with some countries highlighted in blue, including Morocco, Central African Republic, Democratic Republic of the Congo, Kenya, Madagascar, and Zambia.

Location: The offices of Gowling WLG, 160 Elgin Street, Suite 2600

Date and Time: Thursday, October 23, 2025 - 9:00 to 16:30 EST

Languages: English and French simultaneous translation available

Agenda
Speakers
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Venue

Who’s involved

Chapter countries in the ISDA project

Democratic Republic of Congo

Ligue Congolaise de Lutte contre la Corruption (LICOCO)

A tall palm tree surrounded by green foliage with the ocean and a cloudy sky in the background.
A waterfront scene with palm trees, houses, and boats by a calm body of water under a partly cloudy sky.

Ghana

The Ghana Integrity Initiative

A person walking down a dirt path surrounded by tall baobab trees at sunrise or sunset.

Madagascar

Transparency International Initiative Madagascar

Sunset over a savannah with scattered trees and rocks, creating a silhouette against a pink and orange sky.

Rwanda

Transparency International Rwanda

Zimbabwe

Transparency International Zimbabwe

A calm lake reflecting snow-capped mountains and pine trees on a cloudy day.

Canada

Transparency International Canada

The logo of Global Affairs Canada featuring a red, white, and black color scheme with the flag of Canada.

Funded by

venue

 

Gowling WLG

160 Elgin Street, Suite 2600 (26th floor) in Ottawa.

  • Entrances are located at street level on Elgin Street, Gloucester Street, and Nepean Street. Event signage and pop-up banners will be displayed on the main floor to guide attendees to the correct elevator bay.

  • A paid underground parking garage is available with access from both Gloucester Street and Nepean Street. Please note that parking spaces are limited and may fill up quickly. Additional street parking and nearby paid lots are available on the surrounding streets.

  • Upon arrival on the 26th floor, guests will be welcomed by reception staff and event volunteers, who will assist with check-in and direct attendees to the conference meeting room.

ISDA-Ottawa Conference 2025

The ISDA Conference in Ottawa brings together Canadian and international experts to present findings on corruption risks in public service delivery. Hosted by Transparency International Canada, the event explores practical solutions for strengthening integrity in health, education, and governance, and highlights Canada’s role in advancing transparency and inclusive development.